Last Updated on May 3,2023
In connection with the Site, Harmonious Capital Administration LLC may collect and process personal information that you provide to us or that pertains to your use of the Site (“Site User Information”). Harmonious Capital Administration LLC, whose principal office location is 581 N West Capitol Street, Salt Lake City, Utah 84103, USA is the “Data Controller” of “Site User Information” for purposes of European or other applicable law. Separate from the “Site User Information”, Harmonious Capital Administration LLC collects and otherwise processes personal information in the course of providing services to users (“Service User Information”), but such processing is performed under the direction of its users.
In the normal course of the Services, we transfer “Site User Information” and “Service User Information” to individuals as directed by users of the Service, and to third parties that help or are necessary for us to provide our service. Transfers to such third parties are further addressed in the service agreements with our clients.
Site User Information:
In connection with the operation of the site or providing services, we may collect and use the following Site User Information about you:
Information You Provide:
We may ask you to provide us with certain Personally Identifiable Information (PII) and Non-Public Personal Information (NPPI) by using our site or by corresponding with us by phone or e-mail concerning the Site or by using interactive features that we may include on the Site for the purpose of receiving and responding to your comments, inquiries, or expressions of interest in our products and services, or providing services.
Personally Identifiable Information (PII) and Non-Public Personal Information (NPPI) includes, but is not limited to: Full Name, Facial Biometrics, Date of Birth, Social Security Number, Tax ID, Nationality, Passport, National Identity Card, Driver License, Gender, Marital Status, Signature, Name of Employer, Address of Employer, Business Nature of Employer, Occupation, Residential Address, Residential Phone Number, Personal Mobile Phone Number, Personal E-mail Address, Business Address, Business Mobile Phone Number, Business Phone Number, Business E-mail Address, Legal Representative / Authorized Signatory, Business Scope, Financial Situation, Certificate of Incorporation, Certificate of Incumbency, Memorandum and Articles of Incorporation, Bank Account Information, Source of Fund, Source of Wealth, Annual Income.
Service User Information:
Where you use our Services, we process the following Service User Information on behalf of you:
Anticipated Transaction Volume
Information received as part of the AML Screening process:
Politically Exposed Person (PEP) Status
Global Sanctions (OFAC, UN, HMT, EU, and DFAT)
Watchlist (Interpol, Federal and State Government Agencies)
Cookies and Similar Technologies:
As indicated above, we, like many other website operators, currently use Google Analytics to collect and process certain Site usage data. To learn more about Google Analytics and how to opt-out, please visit: https://policies.google.com/technologies/partner-sites.
Google may assert the right to collect and combine information collected on the Site using its Google Analytics cookie with other information about your online activities over time, on other devices, and on other websites or apps, if those websites and apps use or share data with the same partners. You may be able to change a web browser’s settings to block and delete cookies when you access the Site through that web browser. However, if you do that, the Site may not work properly; also, we will still receive basic information (such as the last URL visited) when you navigate to the Site.
We do not rent, sell, or share “personal information” as defined by California Civil Code §1798.83 about you that we collect on the Site with other people or unaffiliated companies for their direct marketing purposes.
Cookies we use:
We use the following cookies on this Site, as indicated:
Compliance Verification for KYC/AML, Accreditation Verification, Liveness Testing.
Registered Agent Provider.
Report on the usage analytics of this Site.
Stripe is used to make credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers.
Data and Workflow Syncing
CRM and reporting
Use of your Personal Information:
Under European Union (EU) and other laws, if and where applicable, the legal basis for the processing of your personal information is:
To provide and maintain our Services, including the monitoring of the usage of our Services.
To manage your Account: The Personal Data you provide can give you access to different functionalities of the Services that are available to you as a registered user.
To contact you: through emails, telephone calls, SMS, or other equivalent forms of electronic communication, we provide you with updates related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
To protect you: we rely on the use of Personal Data to protect our Services against cybersecurity issues such as spam, phishing, and Distributed Denial of Service (DDoS) attacks.
To protect us: we are required to comply with all applicable legal and regulatory requirements relevant to our provision of Services.
To provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
To manage your requests: we attend to and manage your requests to us on an ongoing basis.
We may use the information you provide to contact you regarding products, services, and company or business partner news that we believe may be of interest to you, and, under EU or other law, if and where applicable, we do so base on our legitimate interests in marketing and subject to your right to contact us and opt-out of such marketing.
For other purposes: we may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services and your experience.
Sharing of Data:
Except where disclosure of your personal information is required by law or requested by you, we will generally require any third party which receives, or has access to, your personal information to protect it and to use it only to carry out the services they are performing for you or for us unless otherwise required or permitted by law.
If you are located in the EU, the following also applies:
We have concluded data processing agreements with each relevant service provider in accordance with the EU General Data Protection Regulation. Beyond that, we only share or disclose your personal information to the extent required to provide the Services or to sell or transfer the relevant Harmonious Capital Administration LLC business or assets, either on basis of our legitimate interests or with your prior express consent.
You should note that you are not obliged to give your personal information to us. If you choose not to do so, we may not be able to provide our services, or your access to our services may be limited. We may share your personal information in the following situations:
Receiving and Sending Text Messages: We use Twilio's services for the purpose of receiving and sending text messaging from/to you. For more information about Twilio's Terms of Service and Messaging Policy, please visit the following links: Terms of Service and Messaging Policy.
Terms of Service: https://www.twilio.com/legal/tos
Messaging Policy: https://www.twilio.com/legal/messaging-policy
For Service Monitoring: We may share your personal information with Service Providers to monitor and analyze the use of our Services.
For Fraud Prevention: In preventing fraud, Personal Data will be furnished to third-party service providers for Identity Verification, Criminal Background Checks, and Fraud Prevention services, etc.
For AML Screening: To minimize the risks associated with money laundering and other illicit activities, Personal Data will be furnished to third-party service providers to screen for information related to Criminal Background, Politically Exposed Person (PEP) Status, Global Sanctions (OFAC, UN, HMT, EU, and DFAT), Adverse Media, Watchlist (Interpol, Federal and State Government Agencies), etc.
For Business Transfers: We may share or transfer your Personal Data in connection with, or during negotiations of, any merger, sale of Harmonious Capital Administration LLC assets, financing, or acquisition of all or a portion of our business to another company. To the fullest extent permissible under applicable law, Harmonious Capital Administration LLC reserves the right to transfer any personal information (i.e., including both Site User Information and Service User Information) in the event that Harmonious Capital Administration LLC sells or transfers all or a portion of the Harmonious Capital Administration LLC business or assets (including in the event of a reorganization, dissolution or liquidation).
With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
With Regulators and Law Enforcement: We may share your personal information with the appropriate regulators whenever necessary; any financial dispute resolution scheme to which we subscribe. This includes law enforcement bodies; regulatory agencies; courts; arbitration bodies; and dispute resolution schemes. This may be both in the jurisdiction where we incorporate and internationally, as may be required by law. In addition, we may share your personal information as required by law, such as in response to a subpoena or other legal process, to establish or exercise our legal rights, to defend against claims, or to protect the safety or security of the public or of users of this Site or our Services, investigate fraud, or respond to a government request.
With other Users: When you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
Personal Information Storage and transferring of your Personal Information:
This Site is operated from, and Site User Information and Service User Information is stored in the United States of America (USA). We store Site User Information and Service User Information in our Google and AWS Cloud infrastructure located in the United States of America (USA).
Your information, including Personal Information, is processed at Harmonious Capital Administration LLC operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of the jurisdiction where you are residing. Further, the data protection laws by which Harmonious Capital Administration LLC complies may differ from those in your residing jurisdiction.
We will also retain Site Usage Information for internal analysis purposes. Site Usage Information is generally retained for a shorter period of time, except when this information is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this information for longer time periods.
We maintain Site User Information and Service User Information for as long as needed for the business purposes for which such information is collected, and in keeping with our record retention policies. In general, the Personal Information relating to you is held for at least a period of five years as required by the regulators after we cease providing you with our Services.
Harmonious Capital Administration LLC maintains administrative, technical, and physical safeguards (including technical and organizational measures) designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use.
We require that our service providers implement and maintain appropriate security practices and procedures. Nevertheless, please be aware that Internet transmissions are never completely private or secure. If you have any questions about the security of your personal information, you can contact us at firstname.lastname@example.org.
Certain jurisdictions impose specific legal requirements and data subject rights with respect to personal information, and we will comply with restrictions and any requests you submit as required by applicable law. For example, you may have the right to review, correct, and delete the personal information we have about you, or to consent or withdraw consent to certain uses or sharing of personal information. When you make a request, we may require that you provide information and follow procedures so that we can validate a request you make before responding to it. We will respond to your request within the time period required by applicable law. However, we may not always be able to fully comply with your request, and we will notify you in that event. As permitted by applicable law, we may charge a reasonable fee to help cover the cost of responding to your request, and we will inform you of the fee before completing your request. Specific provisions for some jurisdictions are set forth below.
For California Residents:
If you are a California resident, you may have certain rights in relation to our processing of Site User Information as to which we are a “business” under the California Consumer Privacy Act (“CCPA”). Note that we do not “sell” personal information as that term is defined by the CCPA. Under the CCPA, California residents have, with respect to Site User Information:
The right to request more information about our data collection and sales practices in connection with your personal information.
The right to request a copy of the specific personal information collected about you during the 12 months before your request (together with the above, a “personal information request”). You may only make a personal information request twice in a 12-month period, and we will respond within 45 days of receiving a personal information request.
The right to request that personal information be deleted (with exceptions).
The right to request that your personal information not be sold to third parties.
The right not to be discriminated against because you exercise any of these rights.
For European Economic Area (EEA) Data Subjects:
If you are located in the EEA you have certain rights in relation to our processing of Site User Information and Registration Information as to which we are a “controller” under the EU General Data Protection Regulation (“GDPR”), as follows:
Right to Access: You may request that we confirm whether we process personal information concerning you, and if we do process such information, to give you access to such information and more detailed information about the associated processing activity.
Right to Data Portability: If personal information processing is carried out by automated means and the legal basis for the processing activity is consent or performance of a contract, you may be entitled to request that we provide you with a subset of your personal information in a structured, commonly used, and machine-readable format. In certain circumstances, you may also ask us to send the subset of your personal information directly to another data controller (e.g., another company).
Right to Rectification: We seek to ensure that the personal information we are processing is accurate and up-to-date. If you discover that the personal information, we process about you is inaccurate or incomplete, you may ask us to rectify or complete the personal information.
Right to Erasure: You may request that we delete your personal information in the following situations:
the processing is based on your consent and this consent is withdrawn (and there is no other legal basis for the processing);
you object to the processing and there are no overriding legitimate interests for continuing the processing;
the personal information was unlawfully processed; or
the personal information has to be erased in order to comply with a legal obligation.
The right of erasure does not apply if further retention of the personal information in question is necessary for compliance with legal or regulatory obligations (e.g., bookkeeping obligations), or for the establishment, exercise, or defense of legal claims.
Right to Restriction: You may request that we (temporarily) restrict the processing of your personal information in certain situations – e.g., if you contest the accuracy of your personal information which we process, or you are of the opinion that we do not have a sufficient legitimate interest for a processing activity.
Right to Objection: In certain circumstances (e.g., where the legal basis for processing is a legitimate interest or if we are performing direct marketing), you may object to continued processing for those purposes. If you do so, we will re-evaluate our legitimate business interests and your data protection interests. We will only continue the processing activity if (i) there are compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or (ii) the processing is necessary to establish, enforce or defend legal claims.
Right to Lodge a Complaint: We prefer to resolve any data protection concerns directly with you. However, if you are of the opinion that we do not comply with the data protection obligations set forth in the GDPR, you have the right to submit a complaint with a supervisory authority in the EEA country where you reside, work, or suspect an infringement has occurred.
For additional information from the European Commission concerning data protection and your rights, see:
It is our policy and intention to comply with all applicable legal requirements in a given jurisdiction with respect to privacy and data protection. If you would like to assert any legal rights as a data subject or have questions concerning our processing activities, please contact us at email@example.com. Note that, to process certain requests, we will need to collect information from you so that we can verify your identity.
Link to other websites:
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.